180-DAY MONEY BACK GUARANTEE
That's right! If your items are found to be defective, break with normal and expected use, or otherwise are not satisfactory we return your money!
How it works:
1. The 180-day period begins from the date of the sale and counts all calendar days from that date until the end of the 180-day period. If an issue happens after 180 days - just contact us and we'll be glad to help.
2. If there is an issue, send an email to firstname.lastname@example.org including your order number, the item which is not satisfactory, a description of the issue, and sufficient photos to show the issue (at least 1 photo). If these are not included in the initial email we will ask for them before we can proceed.
3. After we've verified everything we'll issue you a refund for your full order price if the order only contained the item, or the price you paid for the item that was defective or unsatisfactory if the order contained more than one item.