Frequently asked questions

How quickly do orders ship?

Typically orders ship within one business day of the order being placed, please allow up to five business days for the order to ship before inquiring about the status of your order if you have still not received a shipping notification (also check your spam folder!). Orders are shipped Monday through Friday, 9am-5pm Pacific Standard Time. Orders made on Friday afternoon may not ship until the following Monday.

When will I receive my item?

Most orders are sent via USPS First Class which typically takes 3-5 shipping days to arrive to a location within the continental United States. Shipping times may be affected by holidays and local weather.

What if I don't find what I'm looking for?

We would love to hear about a product you're looking for. Send us an email at info@ecoafter.com and if we carry that item in the future we'll send you a sweet exclusive discount code for your next order.